OpenMake Software welcomed former Serena and Merant executive Raymond Kratville as vice president of Professional Services. Ray joins OpenMake to build upon an experienced team of consultants and partners to launch new, expanded service offerings in the areas of direct consulting, customer support and education services.
Professional services have always been a key component and the foundation of OpenMake Software. OpenMake’s expanded portfolio of professional services helps customers bridge the gaps between development efforts and production results. This assures that the Application Lifecycle Management (ALM) process delivers software as a continuously repeating cycle of interrelated steps: definition, design, development, testing, deployment and management.
“We expect the demand for OpenMake Professional Services to double this year thanks to corporate requirements set by Sarbanes-Oxley legislation and increased reliability and production deployment pressures,” said Stephen King, CEO of OpenMake Software. “Based upon Ray’s leadership and core industry experience, we are confident that he will fulfill customer requirements for implementing improved build practices.”
According to analyst firm Gartner, Inc. because the Information Technology Infrastructure Library (ITIL) has emerged as a de facto set of best practices for IT operations processes, there is tremendous demand for ITIL certification or compliance for people and tools. Increasingly, IT organizations are looking at best practices to define and improve their processes, with the intention of improving the quality, cost and service levels of the services being delivered.(1)
OpenMake’s Build-to-Release Process
OpenMake Software created its flagship product OpenMake to help software development teams simplify and automate the build-to-release process. OpenMake offers customers maximum protection from failed releases by providing improved build practices, traceability, impact analysis and audit control through superior build forensics, dependency discovery and reporting, which automatically achieve the goals defined by ITIL and IT Governance standards.
Efficient and cost-effective, OpenMake services are available to help development teams and configuration management professionals learn and integrate OpenMake technology and techniques and improve team integration with other dependent business organizations.
OpenMake offers consulting services both directly and through partnerships to help companies assess their software build needs, design a plan to meet compliance goals, automate the build-to-release process and implement operational-level procedures to meet specific business requirements. OpenMake Professional Services enables companies to understand the impact of software builds and avoid script chaos. This results in full collaboration and accuracy, making development teams more agile, productive and effective.
With more than 30 years experience in the IT industry, Raymond Kratville was most recently practice director for Serena Software where he managed the sales and delivery of professional services to commercial accounts in North America. Prior to its acquisition by Serena, he served as vice president of Consulting for Merant where he was recruited to help restructure consulting services. Ray was instrumental in creating a worldwide program to standardize marketing and delivery of consulting services and sales engineering. During his tenure, he gained broad experience in the development and deployment of packaged solutions and creating strategic alliances. Ray was also founder of Nascent Solutions, a consulting firm specializing in technology infrastructure design and implementation. He has directed global field-support functions and managed major projects while residing in North America and Europe.
About OpenMake Software
OpenMake Software, formerly Catalyst Systems Corporation, specializes in the design and implementation of reliable and repeatable application build-to-release processes. OpenMake Software generates reusable, audit-conforming builds in languages such as Java (ANT), PERL and RAD. With more than 35,000 users worldwide, OpenMake Software is the leading provider of Enterprise build-to-release software for global 2000 organizations since 1995. OpenMake Professional Services is an experienced team of consultants that offer direct consulting, analysis, customer support and education services. OpenMake Software is a member of the Eclipse Foundation, and Serena Software, MKS and CA are among their reseller partners.
OpenMake is a registered trademark of OpenMake Software.
North American Sales Contact: OpenMake Software, 81 David Love Place, #210, Santa Barbara, CA 93117, Tel: 805-696-6866, Toll Free 800.359.8049, Extension 117, Fax: 312-440-9543, Email: firstname.lastname@example.org.
 “ITIL Certification for Tools Has No Value,” by Kris Brittain, Milind Govekar and Simon Mingay, Gartner, January 6, 2006