AdventNet Inc., a pioneer and leading provider of affordable Enterprise IT Management & IT security software, today, announced the release of QEngine Issue Manager (QIM). The cost-effective and web-based issue and bug tracking software increases the productivity of IT managers and QA analysts by helping them effectively track and manage bugs and other project-related issues.
QIM is a 100% web-based issue management software that offers the facility of bug tracking, project management, improvements, defect and task management features. QIM bug tracking system provides role based access control, attachment handling, schedule management and automatic e-mail notification. Other features include: workflow resolution, worklogs, time tracking, business rules; active directory authentication; attaching screenshots; easy reporting and extensive customization features.
QIM supports categories that act as a component and are included as part of a project. Issues relating to these categories appear as part of the parent project. QIM also provides fine control on what actions users can execute by allowing customization of workflow, and control of when notifications should be sent, and to whom.
“QEngine Issue Manager proved to be a powerful piece of software that made our software development workflow much easier. Our developers are very impressed with your support staff. We have emailed several times, and each time we have received an extremely fast response, which proved very helpful,” said Thorsten Schulze, Project Manager of KP3 Medien GmbH, Germany. “I am extremely happy with the results we have seen from both the performance and support of QIM.”
“Users can give access to their clients, and clients will be able to effectively participate in the daily development activities by accessing QIM. Clients can report issues or bugs directly into QIM, which just speeds up the whole tracking process,” said M. Saravanan, Product Manager for QIM at AdventNet.
QEngine Issue Manager Features:
- Tracking issues sent to a particular e-mail ID.
- Automatic e-mail notifications on change of status, owners and priority.
- Create multiple projects & Multi-user access to project data.
- Role-based access control and Issue / Defect Tracking on a project-by-project basis.
- Customizable workflow.
- Customizable Status, Priority, Severity, and Issue Type.
- Project-level field customization.
- Defining Business Rules.
- Active Directory Authentication.
- Capture screen shot on the fly.
- Internationalization – Full support for Japanese and German languages.
- Time Tracking Reports – Track the exact time spent between transition from one status to another.
- Project statistics provide a summary for each project in a convenient one-page format.
Availability and Pricing
QEngine Issue Manager offers a 30-day evaluation license, and a permanent Free Edition is also available for small businesses. The price starts at $195 for configuring 5 user pack (annual subscription). Issue manager is licensed in other convenient denominations such as 10 user pack, 25, 50, 100 user pack and so on. QEngine Issue Manager is free to use for any Open Source project.
Enabling Management Your Way(TM)
Founded in 1996, AdventNet is a software company with a broad portfolio of elegantly designed, affordable products and web services. AdventNet offerings span a spectrum of vertical areas, including network & systems management (ManageEngine.com), security (SecureCentral.com), collaboration, CRM & office productivity applications (Zoho.com), database search and migration (SQLOne.com), and test automation tools (QEngine.com).
AdventNet and its global network of partners provide solutions to multiple market segments including: OEM’s, global enterprises, government, education, small and medium-sized businesses and to a growing base of management service providers.